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ChocoMood, a company incorporated under the laws of the Kingdom of Saudi Arabia (hereinafter referred to as "ChocoMod" or "we"), runs the online e-commerce site chocomood.com, its related sub-domains, sites, services and tools
("website"). Provided as a service to you, and it aims to enable you and other users to browse and request the purchase of products offered for sale on the website and other services. ChocoMode reserves the right to delete, amend or add to any content on the website at any time and for any reason without prior notice, and will make reasonable efforts to include the site consistently accurate and up-to-date information.
Regardless of any oral or written information, opinions, ratings, description or advice of any kind provided by ChocoMod, you agree to the terms set out below.
1- Terms and conditions
1. These Terms of Use (the "Terms") are written between you, as the end user of the website, and ChocoMod. Changes to the law or choco mod actions may require changes to the conditions from time to time (“modified terms”). Therefore, choco mod urges you to review the terms periodically for any such changes, and you are responsible for reading the terms and privacy policy of the site. Careful reading, approval and acceptance every time you use the website, and your continued use of the website means you accept to comply with the most recent version of the terms. If you do not agree to (or are unable to comply) with the conditions, do not use this website.
2. If you decide to register on the website, at the time of registration on the website and as a registered user, you will have to read these terms carefully and accept them. You will be alerted every time that the terms change to accept the revised terms before you can continue making a product purchase from the website.
2- User behavior and content
1. You agree to comply with all laws in force in the Kingdom of Saudi Arabia using your website, and acknowledge that you bear full responsibility for ensuring that you have been aware of and comply with these requirements.
2. The website may provide opportunities for users to post comments, other comments, questions, suggestions, and other information on this website or through it via e-mail or phone, or that is otherwise disclosed, presented, or displayed regarding your use of the website. You warrant the validity of any such user content that you have included on the website (and that it does not violate the intellectual property rights of others), and under which ChocoMode is granted a permanent, irreversible, and non-exclusive right, without any fees, transferable, and a license to use your user content in the manner you wish ChocoMod includes, but is not limited to, copying the user's content in question, amending and / or removing it in its entirety or /, configuring it, publishing and / or translating it and / or copying works derived from it and / or selling it And / or distribution of this user content and / or the integration of this user content with any model, media or technology at the level of Realm, without consulting you again, hereby waives any moral rights in this user content. You agree that you will not post any content that violates public morals, contains defamation, rioting, violates intellectual property rights, or may otherwise violate public morals or violates the law.
3. ChocoMode reserves the right to use any user content you have included for any purpose, reproduce, disclose, modify, adapt, or copy works derived from it, publish it, display it, or distribute it, without limitation and without any compensation to you in any way. ChocoMod does not adhere in any way to the following:
Maintaining the confidentiality of any user content;
• Pay any compensation to a user for any user content;
• Respond to any user content.
4. You agree that any user content that you place on the website is not in violation of the terms or any right of others, including, but not limited to, copyright, trademarks, confidentiality and other personal or other property rights, and that it does not cause harm to any Person or destination.
You further agree that any user content that you place on the site does not consider or imply defamation, defamation, or otherwise unlawful, offensive, offensive, or immoral material and does not include software viruses, political campaigns, commercial offers, serial messages, mass emails, or any A form of "spam".
5. Chocomod does not regularly review the published user content, but reserves the right (without its obligation) to monitor, revise, or remove any user content listed on the website.
You grant ChocoMod the right to use the name you include in connection with any user content, you agree not to use any fake email address or impersonate any person or entity or any other misleading regarding the original source of any user content, and you agree to compensate ChocoMod for any Claims arising from any user content that you insert, and ChocoMod assumes no responsibility or liability for any user content that you or any third parties include.
3- Registered account and user:
1. In order to purchase any products from the website, you can either register on the site and create an account secured with the password, or log in to the site if you already have an account.
Any account you create is considered a personal account for you, and you may not transfer it to any other person. Your registration process for entering and submitting the purchase order is complete after you accept the terms, and the conditions apply each time you submit an order to purchase any product from the email.
2. One-time login:
Our site provides a one-time login feature of the ChocoMod website for the Kingdom of Saudi Arabia only and online platforms for ChocoMod.
You can do this after registering for one time on our website, participating in that you can log in on our website, without having to make another registration and log in to enter each time of use.
The one-time login feature provides the advantage of having a single identity, which is the basis for the website to know and verify your identity.
3. In the case of registering and creating an account, you become a “registered user”, and in order to become a registered user or to submit a purchase order for any product from the website, you must be 18 years of age or older, and to provide information about you that is true, accurate, current and complete in all its details ( (Including name, date of birth, email address, credit card data, and other data) as required during the account creation process or at the time of placing the purchase order on the website.
In the event that you are less than 18 years old, you can use this website only under the supervision of one of your parents or legal guardian who agrees to adhere to these terms.
If you are a parent or legal guardian who agrees to these terms on behalf of a person under the age of 18, you bear full responsibility for his use of this website, including financial expenses and the legal responsibility that he bears.
ChocoMod reserves the right to refuse to provide the service, cancel accounts, or cancel purchase orders at its absolute discretion, either for the reasons mentioned above or for any other reason that ChocoMod finds contrary to its policy
4. By registering and using the website, you guarantee that the information you provided during the registration process or during the presentation of the purchase order for any product from the website as a guest is real, accurate, current and complete information in all its aspects, and you undertake to ensure that this information is updated and agree to Dealing with this information under the privacy policy.
5. You are responsible for maintaining the confidentiality of your account and password and for restricting the use of your personal computer, electronic device or any other mobile or wireless device, and you agree to assume responsibility for all activities that occur under your account and password.
ChocoMod assumes no liability to anyone for any loss or damage that may result from any failure on your part to protect your password or account. If ChocoMod determines for any reason that it is possible to breach the security or misuse of the website, then we may ask you to change your password or suspend your account without taking any responsibility for it.
4- Services, purchase orders, pricing and payment:
1. Services include:
• Make the website available for you to purchase any products
Securing a logistic company with experience in collecting, transporting and delivering purchased products (logistics services),
• (Supporting ChocoMod customers), which will enable you (to communicate with ChocoMod by e-mail) to ask any inquiries you have regarding the product (s) that you have purchased.
2. Agree to pay the full amount due for the product as indicated during the purchase order submission process, including the cost and transportation costs incurred in connection with this purchase order.
All prices are shown in Saudi riyals and may differ ??? .
3. ChocoMod will not accept your purchase of products if:
• Out of stock.
• Choco Mode was unable to obtain payment authorization from you.
• Shipping restrictions apply to a specific product or difficult-to-reach address.
• If ChocoMod finds an error in a product or price.
• For any other reason, according to the opinion of ChocoMod alone. In any of the following cases, ChocoMod will notify you of not accepting your purchase order, and you will not initiate the payment process, and you will not be responsible to you or to others as a result of our decision to refuse to start or cancel the purchase order or to suspend any transaction after starting the order.
4. There may be a mistake in the transmission that may interfere with the purchase process (due to the negligence of an employee), and you must cooperate with ChocoMod to solve these problems, and agree that ChocoMod has full authority to make the appropriate decision in such cases.
5. All payments made by credit cards / direct debit cards are subject to validation through the issuer and via the payment gateway.
In the event that the issuer refuses to give permission to pay, ChocoMod will cancel your purchase order and contact you to find an alternative payment method.
ChocoMod is not responsible if it results in delayed delivery of your products.
6. All information related to billing and registration must be correct and accurate, and providing any incorrect or inaccurate information is a violation of these conditions.
When you confirm your purchase order at the end of the process, you agree to accept and pay for the requested product (s).
7. Certain purchase orders may constitute inappropriate use of the website and its services, and ChocoMod reserves the right, at its sole discretion, to refuse or cancel any purchase order for any reason.
ChocoMod may, in its absolute discretion, ban or cancel your account for any reason and notify it.
8. In the event that an incorrect price is included on one of the products as a result of an error in pricing or as a result of human error, ChocoMod has the right, at its absolute discretion, to reject or cancel any purchase order submitted for this product.
In the event that there is an error in the pricing of the product, ChocoMod has the right, at the discretion of ChocoMod, to either call you for your instructions or cancel your purchase order and notify you of this cancellation.
9. ChocoMood will make reasonable efforts to provide attractive prices on the website and in its stores, but the price produced on the Internet may differ from the price available in the store.
10. ChocoMode maintains, in its absolute discretion, the limit of the amount of products purchased for each person or family or for each purchase order, and these restrictions may apply to purchase orders submitted by the same account or credit card itself, as well as to purchase orders that use the same invoice Or shipping address with notification.
5- Shipping:
1. In order for ChocoMod to take the necessary steps to deliver any products that you have purchased, you are solely responsible for providing the correct and accurate postal data.
2. The risk of loss for the products you buy on the website and its ownership are transferred to you upon receipt of the products that you have purchased by the logistics service provider.
3. ChocoMod is not responsible for any delays in shipping the product (s) that you have requested or purchased, the lost or lost product (s) or the product (s) delivered to you inappropriately, as a result of a mistake by you or as a result of inaccuracy or incorrectness Or the lack of information you provided due to the provision of the service through others
4. All products are subject to quality control and inspection to ensure they are free from defects before being sent to you. In the event that you receive a product that is not perfect, please (write to us) immediately and arrange to return the defective product to us.
6- Returns:
1. ChocoMod wishes to have a happy buying experience, and if you do not feel completely satisfied for any reason regarding your purchases, ChocoMod will return to you the value of your purchases within fourteen (14) days of delivery of your purchased products.
2. Please see the Return Replacement Policy available on the website and important information.
The products purchased through the website that are returned must be in their new condition not previously used and in the original packaging, in conjunction with the original invoice, provided that all product cards are still in place. Chocomod may not accept the receipt of damaged or changed items from you, it may be sent to you and the return is refused.
3. The value of all returned products will be properly returned to the original owner and credited to the relevant credit / debit card account or bank account for the transaction after deduction of the applicable bank charges (if any). If you see a mistake in the value of the purchases returned to you, please (write to us).
4. Please note that refunding the value of purchases on the card may take up to thirty (30) working days for your bank to complete the procedures, based on the time the procedures were initiated, and this period may vary greatly between card issuers, so ChocoMod will not Any responsibility for any delays in refunding payments by card issuance companies is not taken, and ChocoMod does not make any guarantees of any kind regarding the correctness of the refunds or the timing of their access to the card / bank account of customers, due to the multiplicity of the institutions involved in initiating online transaction procedures and problems Internet Infrastructure Available at present and working days / holidays for financial institutions.
7- Shipping:
While using the website, we will collect from you some information that will be dealt with according to the privacy policy. Please see the privacy policy available on the website.
8- Disclaimers of liability and guarantees:
1. ChocoMod does not guarantee, in accordance with the legally permissible limit, the continued operation of the website or any of the services or products available through it or without errors, as some of the materials or services available on the website may be subject to delays, errors, or malfunctions. They are not accurate, and ChocoMod does not guarantee that the services will meet any specific performance or quality standards.
2. ChocoMod makes no representation or warranty as to the accuracy, completeness, timeliness, reliability, or non-infringement of any content available on the website or services available through it.
3. Although ChocoMode intends to take reasonable steps to prevent any viruses, worms, or harmful code from accessing the site, ChocoMod does not endorse or guarantee that the website, services, features, or materials that may be available through the website from Destructive properties, ChocoMod is not liable for any damages or damages that are attributable to these properties.
4. The means of sending electronic data, including the Internet, are public means of communication, and any use of such means is public and not private. Accordingly, ChocoMod does not guarantee the security or confidentiality of any information that you submit to the website and cannot confirm this.
Accordingly, sending any information to the website is at your own risk.
5. ChocoMood provides this website and these services on two basis: "according to the current situation" and "as available", with the exception of what is expressly stated in these terms and conditions.
ChocoMod makes no representations or warranties of any kind, either express or implied, with respect to website management, services, information, content, materials or products included on this website, including, but not limited to, the implied warranties Because they are valid in the market, they are suitable for a specific purpose, they are in conformity with the specifications, their security, accuracy, or failure to violate the specifications,
9- Limitation of Liability and Compensation:
1. None of these conditions is intended to affect your rights under the law. Use of the Website or any of the services or products is at your own risk. Unless these conditions stipulate otherwise, you will be fully responsible for any loss arising from your use of the website or any of the services or products.
2. ChocoMood, its employees, managers, or any third party under any circumstance and under any legal article, whether in relation to tort liability, contracts, restricted liability, or otherwise, will not be liable to you or any other person for any losses other than Direct, private, incidental, consequential, or compensation of any nature, including, but not limited to, compensation for loss of profits, loss of reputation, loss of data, business interruption, business interruption, or accuracy of search results, even if a Choco representative is notified What the commissioners need to know about the possibility of claiming such compensation,
They arise from the following or relate to:
• using or not being able to use the ChocoMood website;
• Your use of the website or any information, hyperlinks, content contained therein, the services included therein, or rather the information available to you through it or your dependence on it
• The information you provide to ChocoMod, whether personal or otherwise
• Services provided by ChocoMod
• Actions or negligence on the part of ChocoMod. In no case will ChocoMod be liable for any compensation exceeding the amount you paid for the price of the product for which the claim arose. We are discharged by these terms and conditions of all obligations and claims that exceed this limit.
10- General terms and conditions
1. ChocoMod provides any links or references to other websites (“hyperlinks”) included on the website only for the convenience of you and other website users,
ChocoMod is not responsible for the content or management of any of these linked websites.
It is also not responsible, either directly or indirectly, for the practices or the content of these privacy-related sites.
In no event should any hyperlinks to these linked websites be construed as endorsement, approval (or representations) or a promotional offer by ChocoMod regarding content, representations, accuracy, or services on such linked websites. These linked websites are used at your own risk and responsibility is incurred. 2. Except as expressly provided otherwise, ChocoMod owns / controls or licenses all copyrights, trademarks, and all other proprietary rights included in the website, including but not limited to all text, images or links.
They represent all product names, trade names, service names, or logos distinct from the surrounding text in terms of form, text, or other (such as large English letters),
(All referred to as "marks") are trademarks owned or licensed by ChocoMod, unless otherwise indicated.
The marks on the website are protected in various forms under the laws of the Kingdom of Saudi Arabia and other countries.
None of these marks may be used without the prior written permission of ChocoMod, except for the purpose of identifying the products or services provided by ChocoMod only. ChocoMood expressly reserves all intellectual property rights in all texts, programs, products, processes, technologies and other materials displayed on this website.
Access to this website does not grant any person any license under or under any of the intellectual property rights of ChocoMod or others.
Access to this website does not imply permission to anyone to use any name, logo or mark in any way.
3- You may not copy any of the materials of the website, republish, amend, distribute, separate, divide, reverse engineer, download, publish, broadcast, send, or use for commercial purposes or make the content of the website publicly available, or rather use it in any way. Except for your personal, non-commercial use.
You also agree not to create, alter or create any work derived from the content of the website except for your personal, non-commercial use.
Any other use of the website's content is strictly prohibited and such use requires advance written permission from ChocoMod.
4- ChocoMod reserves the right to correct any errors on the website and improve the contents at any time without giving notice.
If you depend on the website and any materials or services available through it, it is at your own risk.
In addition, ChocoMod reserves the right to amend the provisions of any of the services included on this website, set limits on them, or cease operating them at any time without giving you prior notice. Accordingly, you must review the terms and conditions and agree before coming to use the site or purchase.
5- ChocoMod can stop or suspend your access to the entire website or part of it, without giving you a notification, based on any behavior that ChocoMod sees, according to its own discretion, that it constitutes a violation of these conditions or any applicable law or harms the interests of ChocoMod or others .
6- ChocoMood may use cookies or other technologies on this website. Cookies are small files or records that ChocoMode may place on a web browser to collect information about your activities on the website, prepare reports and evaluate trends, and rather monitor the way the website is used.
The goal is to enhance the convenience and comfort of you and to help ChocoMod achieve efficiency in its business.
And by accepting these terms, make sure that you agree to use ChocoMood for cookies and any other similar technologies intended for these purposes.
7- It is prohibited to violate or attempt to security the website, including, but not limited to,
• Accessing non-user data or logging in to a server or account that the user is not authorized to access
• Trying to perform a check or test to reach a security vulnerability in a system or network or violate security measures or verification procedures without obtaining the necessary permission
• Trying to interfere with a service provided to any user or provided by a host or network, including, but not limited to, via means of sending a virus to the website, overloading, “frequent registration”, or “sending spam In it, "or" causing crashes
• Sending unsolicited email messages, including promotions and / or advertising of products or services
• Falsify any IP address / IP address or any part of the information in the address in any email or posted to a newsgroup. System or network violations may lead to civil or criminal accountability.
8- If any provision of these conditions becomes unenforceable for any reason, this provision is subject to amendment to the extent necessary only to become enforceable and the other conditions remain in effect and in effect. Failure of ChocoMod to take action on any breach of these terms on your part or by others does not constitute a waiver and does not set limits to ChocoMod's rights in relation to this breach or any other breaches committed at a later time.
9- Your unauthorized use of this website may result in a claim for damages and / or it may be considered a crime.
10- You acknowledge that there is no joint venture, partnership, business relationship or agency relationship between you and ChocoMod as a result of your use of this website.
11. Reference to the website in these terms includes the general address of the website resource (URL) www.chocomood.com and any subsequent general URLs of the website resource (URLs).
11. These conditions
• constitute the full agreement between you and ChocoMod regarding its subject matter and supersede any prior oral or written agreements or understandings related to it
It is governed by the laws of the Kingdom of Saudi Arabia as applied by the courts of the Kingdom of Saudi Arabia.
• It may not be modified, canceled, or ceded verbally
• You may not assign it or resell it, whether in whole or in part, directly or indirectly, pursuant to the law or otherwise. The invalidity of any of these conditions will not affect the validity of the implementation of the remaining conditions in effect. And you agree with us to submit to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.
12. If you do not agree to any of these terms (or you are unable to comply with them), you should not use this website.
13. ChocoMod is not responsible for any delay in the implementation of any part of these conditions as a result of any reason beyond its control and without committing a mistake or negligence on its part, such as the judiciary and destiny, the actions taken by a civil or military authority, the current laws and regulations, amendments thereto, and cases Economic blockade or embargo, epidemics, wars, terrorist acts, riots, revolutions, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power outages, volcanic eruptions, political turmoil, other major environmental disorders, and bad Unusually for weather conditions, electronic piracy, and other illegal activities of others, or their inability to secure products or services provided by other people or transport facilities, or behaviors or negligence on the part of transportation or communications used by public transportation companies , Actions, negligence, overloading or slowing down, either on the Internet or by any third-party Internet service provider.
11- Important information
1. ChocoMod has made every effort to display the colors of the products displayed on the website as accurately as possible. However, given that computer screens differ from each other, ChocoMod cannot guarantee that your screen will display any color accurately.
2. ChocoMod investigates the accuracy of its product description, but ChocoMod does not guarantee that the specifications of its products or any other content on this website will be accurate, complete, reliable, up-to-date or error-free. Please read the information on the product itself.
Delivery Orders :
Book your order before 12:00 PM, and you will receive your products within two to five days.
Your delivery details will be displayed on the checkout page while you shop.
We thank you for your cooperation with us, and we hope that you find this website useful and appropriate to use.
Out terms and conditions are updated and you should have a look at those